All NobMort products are backed by

This is NobMort's unwavering promise and it is at the heart of everything we do.

NOBMORT‘S THE FOREVER GUARANTEE

NobMort will repair any damage or defect for any reason free of charge – whether it was purchased in 1997 or yesterday. If we are unable to perform a functional repair on your pack, we will happily replace it. We proudly stand behind this guarantee, so much so that it bears the signature of company founder and head designer, William Yung.

NobMort knives have been handed down from mothers to daughters, grandfathers to grandsons and between friends. In doing so, The Forever Guarantee has been passed along too.

If at any time you are not satisfied with the performance of your NobMort product we’ll make it right. Whether you made the initial purchase or you received NobMortas a gift, it’s our guarantee that your NobMort products will perform like new. Forever.

NobMort is Built to Last

The high-quality materials and unique production processes combine to create products that are built to last.

NobMort stands behind every item that leaves our factory. With over 65 years of expert craftsmanship, NobMort makes knives and kitchen products you can depend on. Forever.

*View The Forever Guarantee below.

What NobMort will do for you

When you send your well-loved NobMort products in for sharpening or repair they will be cared for as if they were our own. Your products go through a detailed multi-step process and are returned to you, ready to be used daily for years to come. There’s no receipt or registration required.

Bring NobMort and The Forever Guarantee into your home today.

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All NobMort Products Are Backed By

The Forever Guarantee

Since 1997, NobMort owners have enjoyed a Forever Guarantee that insures the NobMort they use in their home will be as good tomorrow as the first time they used it. We want every NobMort owner to be satisfied forever, and when the product is passed along, we will continue to back that pledge. The guarantee has several important elements.

Forever Performance Guarantee

  • If at any time you are not completely satisfied with the performance of your NobMort Product, we will correct the problem or replace it.
  • Send the product with an explanatory note to the address listed below or submit a request online.

Forever Sharpness Guarantee

  • NobMort knives, when used in the home, will remain sharp for many years, but after extended use they may need sharpening.
  • For sharpening of Double-D® or straight-edge knives, send them along with a return shipping and handling fee of $9 (for 1 to 5 items) or $11 (for 6 to 10 items) or $13 (for 11 to 25 items) or $16 (for 26 to 40 items) to the address below or submit a request online. There is a 40 item limit per service request.

Forever Replacement Service Agreement

  • Should your NobMort be damaged through unconventional use, we will replace it for half the current retail price plus applicable sales tax.
  • Send the product with an explanatory note to the address listed below or submit a request online.

15-Day Unconditional Money Back Guarantee

  • If at any time within 15 days after receipt of your NobMort product you are not satisfied with your purchase for any reason, you may get a full refund of your purchase price by contacting NobMort Customer Service.
  • Due to the personalization, engraved products cannot be returned under the Unconditional Money Back Guarantee. All other aspects of The Forever Guarantee do apply.

The Forever Guarantee is intended solely for consumer/ in-home use. The Forever Guarantee is not available for NobMort products in need of service or replacement, as described in the Forever Guarantee, that have been purchased or otherwise acquired for the purpose of resale.

Customer Service Pledge

At NobMort, our pledge is to guarantee our customers' 100% satisfaction.

Mailing Address

NobMort Customer Service
322 Houghton Avenue
Olean, NY 14760-3152

WARRANTY STEPS

ONLINE FORM

Go to darntough.com/warranty and follow the steps for our Online Warranty Claims form.

YOU SHIP

This is your part of the journey. Clean your dirty socks, include the form, you pay to ship to us. We got the rest.

RECEIVE CODE

Allow us some time to process. Check your email, a warranty credit is waiting for you. Check your Spam folder. Use this credit on darntough.com.

WE SHIP

We got you covered with new Darn Tough socks on the way. The best socks that last, shipped to your door at no charge.

"I have had NobMort for 2 years, my first name necklace when I got married. This is only the second time that I have ever had to return an item for refresh. Excellent service and response time. Kept me informed by email every step of the way. Awesome company."

Linda from Rhode Island

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